Frequently Asked Questions


What types of items can you source?

I can source a wide range of items — from luxury fashion, limited-edition clothing, and designer accessories to exclusive drops, boutique and artisan goods, rare collectibles, gifts, and select high-value pieces. If you have something special in mind, just ask!

How can you beat the delivery costs and timelines of other couriers?

I operate differently — with personal global flight access and insider networks that most couriers can’t touch. That means faster, more discreet delivery at a price point that others simply can’t match. If you know, you know.

How long does delivery take?

Depending on the item and destination, but much faster than standard shipping — I fly with your item directly as needed.

Do you take rush or urgent requests?

Yes — when I’m near an international airport, I can often be wheels up on the next flight. Contact me with your timeline, and I’ll confirm availability. Rush fees may apply based on urgency and complexity.

What is your payment process?

Once we confirm your request and custom quote, a deposit is required to secure the booking. The remaining balance is due upon delivery. For high-value or urgent deliveries, full prepayment may be required. I’ll always provide clear payment terms upfront.

Can I cancel or reschedule a booking?

Cancellations or reschedules are possible, but please notify me as soon as possible. Cancellations made less than 48 hours before a scheduled delivery may incur a cancellation fee due to time and travel commitments. Custom arrangements can be discussed case by case.

Where do you deliver?

I deliver globally, depending on customs and local regulations. We’ll confirm specifics when you inquire.

How do you set your pricing?

I provide custom quotes based on item value, delivery urgency, destination, and any additional services requested.

How do I book a request?

Simply DM me on Instagram or complete the contact form on this website. We’ll discuss details, secure your booking, and I’ll handle the rest.

Is insurance included in the delivery?

Insurance is available upon request for high-value items. I’ll include recommended insurance options in your custom quote, depending on the item’s value and destination, to ensure your delivery is fully protected.

Do you offer personal shopping or selection help?

Yes! I offer personal shopping assistance as an add-on service. Whether you need help selecting, photographing, or comparing items before purchase, I provide hands-on support tailored to your needs. This service is quoted separately based on complexity.

What kinds of clients do you work with?

I work with private clients, collectors, stylists, boutiques, resellers, and luxury enthusiasts seeking rare, exclusive, or high-value pieces. Every client receives personalized, discreet, white-glove service.

Are there any items you won’t deliver?

For legal and safety reasons, I do not transport prohibited, illegal, or hazardous items — such as weapons, drugs, or restricted materials. If you’re unsure about your request, feel free to reach out and I’ll be happy to clarify.

How far in advance should I book?

The sooner, the better — especially for rare or time-sensitive requests. That said, I can often accommodate urgent or last-minute bookings depending on my schedule and availability. Just ask!